Plans

Basic
Business
Enterprise

Remote and on-site support L1* (hours) 4 12 25

Remote and on-site support L2* (horas) 1 3 5

Maximum number of devices 15 40 80

Consultancy IT / TIC

Network technical documentation

Preventive maintenance of PCs Biannual Biannual

Network monitoring with real-time alerts

Periodic backups (servers, databases, network equipament)

Support Mon. to Fri. from 9 a.m. to 6 p.m. (GMT-3)

Support Saturdays from 9 a.m. to 6 p.m. (GMT-3)

USD 200**
USD 430**
USD 800**

*On-site support subject to location.
**Minimum initial contract of 6 months. Price does not include taxes.

Plans

Enterprise (USD 800**)

Remote and on-site support L1*: 4 hs.
Remote and on-site support L2*: 1 hs.
MAximun number of devices: 15
Consultancy IT / TIC: Yes
Network technical documentation: No
Preventive maintenance of PCs: No
Network monitoring with real-time alerts: No
Periodic backups (servers, database, network equipament): No
Support Mon. to Fri. from 9 a.m. to 6 p.m. (GMT-3): Yes
Support Saturdays from 9 a.m. to 6 p.m. (GMT-3): No

Basic (USD 200**)

Business (USD 430**)

*On-site support subject to location.
**Minimum initial contract of 6 months. Price does not include taxes.

Remote and on-site support L1*: 12 hs.
Remote and on-site support L2*: 3 hs.
MAximun number of devices: 40
Consultancy IT / TIC: Yes
Network technical documentation: Yes
Preventive maintenance of PCs: Biannual
Network monitoring with real-time alerts: Yes
Periodic backups (servers, database, network equipament): Yes
Support Mon. to Fri. from 9 a.m. to 6 p.m. (GMT-3): Yes
Support Saturdays from 9 a.m. to 6 p.m. (GMT-3): No

Remote and on-site support L1*: 25 hs.
Remote and on-site support L2*: 5 hs.
MAximun number of devices: 80
Consultancy IT / TIC: Yes
Network technical documentation: Yes
Preventive maintenance of PCs: Biannual
Network monitoring with real-time alerts: Yes
Periodic backups (servers, database, network equipament): Yes
Support Mon. to Fri. from 9 a.m. to 6 p.m. (GMT-3): Yes
Support Saturdays from 9 a.m. to 6 p.m. (GMT-3): Yes